The whole automotive world, in one place.

Vesper is an automotive platform carrying the whole ecosystem — from industry to car enthusiast. Community, news, video and commerce connected.

Your perspective on automotive news.

Not just reading news — highlighting your perspective on current automotive news in a dedicated stream.

Extend your YouTube reach.

If you monetize videos on YouTube, embed your video library in the Vesper Hub and extend your reach directly to the community.

Open your store. Own the numbers.

List parts and cars for a commission. Your own dedicated dashboard to track revenue, inventory and customers down to the decimals and export to Excel.

Policies

Privacy & Data Protection Policy

Effective Date: [INSERT DATE]  |  Last Updated: [INSERT DATE]

1. Purpose

This Privacy and Data Protection Policy explains how VESPER collects, uses, stores, protects and discloses personal information.

VESPER intends to process personal data in accordance with applicable Kenyan data-protection requirements, including the Data Protection Act, 2019 and applicable regulations and guidance.

---

2. Information We May Collect

Depending on how you use VESPER, we may collect:

Account information

• Name;
• Username;
• Email;
• Telephone number;
• Password credentials in appropriately protected form;
• Profile information.

Business information

For Vendors, this may include:

• Business name;
• Business registration information;
• KRA PIN or applicable tax information;
• Business location;
• Licences;
• Authorized representative information;
• Payout information;
• Vendor documentation.

Vehicle information

Where applicable:

• Registration information;
• Vehicle identification information;
• Vehicle specifications;
• Photographs;
• Service history;
• Inspection information;
• Ownership-related information.

Transaction information

This may include:

• Purchases;
• Orders;
• Subscription information;
• Vendor transactions;
• Refund information;
• Payment status;
• Transaction references.

VESPER may rely on third-party payment providers for actual payment processing.

Location information

Where a feature requires it, VESPER may process location information for purposes such as:

• Maps;
• Nearby automotive businesses;
• Events;
• Vehicle-related features;
• Delivery or collection;
• Location-based functionality.

Where appropriate, users may control device-level location permissions.

Community information

This may include:

• Posts;
• Photos;
• Videos;
• Comments;
• Reviews;
• Messages;
• Groups;
• Events;
• Profile information.

Technical information

VESPER may collect:

• IP address;
• Device information;
• Browser information;
• Operating system;
• Log information;
• Security information;
• Cookies and similar technologies.

---

3. Why We Process Information

VESPER may process information to:

• Create and manage accounts;
• Operate the Marketplace;
• Process transactions;
• Process subscriptions;
• Facilitate Vendor payouts;
• Verify Vendors;
• Verify vehicle information;
• Provide customer support;
• Facilitate communications;
• Operate community features;
• Prevent fraud and abuse;
• Maintain platform security;
• Improve VESPER;
• Meet legal obligations;
• Resolve disputes;
• Enforce agreements; and
• Provide requested services.

---

4. Legal Basis

Where required, VESPER will process personal data on an applicable lawful basis under Kenyan law.

Depending on the circumstances, this may include:

• Consent;
• Performance of a contract;
• Compliance with a legal obligation;
• Legitimate interests where permitted;
• Protection of rights and safety; or
• Other lawful grounds recognized by applicable law.

Consent will not be treated as the only possible legal basis for every processing activity.

---

5. Data Sharing

VESPER may share information where reasonably necessary with:

• Payment providers;
• Hosting providers;
• Technology providers;
• Security providers;
• Communications providers;
• Analytics providers;
• Professional advisers;
• Service providers;
• Government authorities where legally required; or
• Other parties where authorized or permitted by law.

VESPER will not sell personal data merely as a commercial commodity.

---

6. Vendor Documents

Documents submitted for Vendor or vehicle verification may contain confidential or personal information.

VESPER will restrict access to such information to persons or systems requiring access for legitimate operational, security, verification, compliance or legal purposes.

Such documents should not be uploaded publicly unless specifically intended for public publication.

---

7. Data Security

VESPER will implement reasonable technical and organizational measures appropriate to the information processed.

No internet-based system can guarantee absolute security.

Users should protect their passwords and immediately report suspected unauthorized access.

---

8. Data Retention

VESPER may retain information for as long as reasonably necessary for:

• The purpose for which it was collected;
• Account operation;
• Contractual obligations;
• Legal obligations;
• Financial and tax records;
• Dispute resolution;
• Fraud prevention;
• Security;
• Enforcement of agreements; or
• Legitimate business purposes permitted by law.

When information is no longer required, VESPER may securely delete, anonymise or otherwise dispose of it in accordance with applicable requirements.

---

9. Data Subject Rights

Subject to applicable law and lawful limitations, individuals may have rights concerning their personal data, including rights relating to:

• Being informed;
• Access;
• Correction;
• Objection;
• Restriction;
• Deletion/erasure where applicable;
• Data portability where applicable; and
• Other rights provided by Kenyan law.

Requests may be submitted to VESPER using the contact details published on the Platform.

---

10. Cookies

VESPER may use cookies and similar technologies to:

• Maintain sessions;
• Remember preferences;
• Improve functionality;
• Analyze usage;
• Maintain security; and
• Improve Platform performance.

Where legally required, VESPER will provide appropriate cookie controls or notices.

Marketplace & Vendor Policy

1. Vendor Approval

Approval is not automatic. VESPER may verify business information and documentation before approving a Vendor.

2. Vendor Accuracy

Vendors must ensure that information supplied to VESPER is truthful, current and complete.

3. Product Legality

Vendors must not list unlawful, counterfeit, stolen or prohibited goods.

4. Customer Treatment

Vendors must communicate professionally and fulfil legitimate orders according to their stated terms.

5. Vendor Liability

Vendors remain responsible for their products, services, employees, agents, representations and legal obligations.

6. Commission

The standard VESPER commission is currently 9%. Different subscription or commercial plans may carry different commission rates. The rate applicable to a Vendor shall be communicated through the applicable plan or commercial arrangement.

7. Payouts

The current target payout period is up to seven (7) working days, subject to verification, disputes, refunds, chargebacks, payment processing and other legitimate controls.

8. Refunds

Vendors remain responsible for refunds relating to their products and services, subject to applicable law and the Vendor's stated refund terms.

9. Suspension

VESPER may suspend or remove Vendors for fraud, serious complaints, unlawful activity, misrepresentation, repeated policy violations or other material breaches.

Vehicle Verification Policy

Vehicle verification is an information-review service and not a guarantee of a vehicle's condition, ownership history or mechanical condition.

VESPER may review information submitted by Users or Vendors and may request supporting documentation.

Where verification information is incomplete, inconsistent or raises reasonable concerns, VESPER may:

• Request clarification;
• Request additional documents;
• Delay publication;
• Reject verification;
• Restrict the Listing; or
• Refer the matter for further review.

A verified vehicle should still be independently inspected by a prospective purchaser.

Community & Acceptable Use Policy

Users must use VESPER respectfully and lawfully.

The following may result in removal of Content or account action:

• Harassment;
• Threats;
• Fraud;
• Hate or abusive conduct;
• Impersonation;
• Doxxing or unauthorized disclosure of private information;
• Spam;
• Malicious software;
• Fake accounts;
• Fake reviews;
• Intellectual-property infringement;
• Illegal commercial activity;
• Manipulation of VESPER systems;
• Fraudulent vehicle information; or
• Other serious violations.

Where appropriate, VESPER may provide an opportunity for a User to respond to a moderation decision.

Serious or unlawful matters may be referred to the appropriate authorities.

Intellectual Property Policy

Users must only upload Content that they own or are authorized to use.

If a person believes Content on VESPER infringes their intellectual-property rights, they may submit a complaint to VESPER with sufficient information to identify:

• The claimant;
• The protected work;
• The allegedly infringing Content;
• The relevant Listing or account;
• The basis of the claim; and
• Contact information for follow-up.

VESPER may investigate and take appropriate action.

Complaints & Dispute Policy

Users should first attempt to resolve transaction complaints directly with the relevant Vendor where appropriate.

A complaint submitted to VESPER should contain sufficient information for investigation.

VESPER may request:

• Order information;
• Payment information;
• Communications;
• Photographs;
• Documents;
• Listing information; or
• Other relevant evidence.

VESPER may facilitate communication between parties but does not automatically become responsible for obligations belonging to an independent Vendor.

Nothing in this policy limits rights available under Kenyan law.

Subscription Policy

Subscriptions may provide different levels of access to VESPER features.

Each subscription will specify the applicable:

• Price;
• Duration;
• Features;
• Vendor privileges;
• Commission rate where applicable;
• Listing limits;
• Promotional benefits; and
• Renewal or cancellation conditions.

VESPER may offer introductory or promotional subscriptions.

Unless expressly stated, promotional benefits do not create a permanent entitlement to a particular price or feature.

Subscription changes will be communicated in accordance with applicable law and the relevant subscription terms.

Payments & Refund Policy

VESPER may facilitate payments through supported third-party providers.

Users must use lawful payment methods and provide accurate information.

A payment may be subject to additional verification or security review.

Refunds are generally the responsibility of the relevant Vendor where the Vendor supplied the underlying product or service.

VESPER may assist with payment reversals or refunds where it controls or facilitates the relevant payment.

Statutory consumer rights remain unaffected.

Policy Priority

These policies form part of the VESPER Terms and Conditions.

Where a policy specifically addresses a subject, that policy shall govern that subject to the extent of any inconsistency.

Where mandatory Kenyan law provides a greater protection or obligation than these policies, the applicable law shall prevail.

Copyright © VESPER MXD 2026  |  vespermxd.org